Why your business should start recording business calls
Every conversation in business carries value, whether it’s a sales pitch, a customer complaint, or an internal team discussion. Recording business calls is a powerful tool not just to recall important information, but also to improve overall business operations. What are the benefits of call recording? Call recording has several advantages that make it a […]
How to disable AI in Windows and your browser
Microsoft and other tech companies have been integrating artificial intelligence (AI) into their products to make tasks easier and more efficient for users. For example, Microsoft’s Copilot is now a central feature of Windows, and Google’s search engine often displays AI-generated answers. While these tools can be helpful, they’re not always welcome, especially if they […]
Protect your hybrid work system’s communications portal from online threats
This article examines the challenges of maintaining data security while fostering a connected and engaged workforce in a hybrid or remote work environment. It emphasizes the importance of secure communication platforms because for companies that have adopted hybrid work arrangements, communication platforms have become spaces where employees congregate to connect, making them prime targets for […]
The hidden risks of SaaS for SMBs
Software-as-a-Service (SaaS) tools are revolutionizing the way small and medium-sized businesses (SMBs) operate, offering unparalleled convenience and scalability. But behind this ease lies a growing risk: cybersecurity vulnerabilities that could threaten a business’s future. Here’s why SMBs should pay attention to their SaaS security: SaaS usage is growing rapidly SMBs often rely on dozens of […]
Essential criteria for selecting a VoIP headset
In today’s workplace, clear and effective communication is essential, especially for teams using Voice over Internet Protocol (VoIP) systems. Whether you’re handling customer calls, participating in virtual meetings, or collaborating with colleagues, the right VoIP headset can make a significant difference in your experience. But with so many options available, how do you choose the […]
Cloud computing trends to watch out for in 2025
Cloud computing has become an indispensable component of modern business operations, thanks to its scalability, flexibility, and cost effectiveness. In 2025, cloud technologies will evolve even further, presenting businesses with new opportunities. Hybrid and multi-cloud environments In 2025, more businesses are predicted to adopt both on-premises and cloud-based IT environments or multiple cloud-based environments. Hybrid […]
Stay secure in 2025: Cybersecurity resolutions you should keep this year
Cybercrime is more sophisticated and persistent than ever, putting small businesses at significant risk of attack. The new year offers a fresh start, and what better way to begin than by prioritizing your business’s cybersecurity? Below are seven actionable resolutions to help you protect your data, your customers, and your reputation in the coming year. […]